Venmo is all over the place with its significant payment transfer features. This peer-to-peer payment platform allows you to send and receive money in just a few simple clicks. But there can be times when you might wonder why is Venmo declining my payment.
Payment on the Venmo can be declined due to various reasons that we will be discussing in the article below. Even if after trying it all, you can wait for a while and try the payment later.
Why Is Venmo Declining My Payment?
Venmo is one of the largest payment platforms that has been facilitating customers for years. It has made payments seamless and straightforward, connecting thousands of people across the country. Whether it is sending money to your loved ones, paying for utilities, or splitting the bills with friends, Venmo is the perfect platform.
Since it is an online platform and there can happen where you might face certain technical glitches with the payment app. If you are also someone experiencing an issue with why Venmo is declining my payment, then you should know certain things.
As per the official website of Venmo, the two potential reasons for declined payment include that your bank or card issuer is declining the transaction. Other than that, your payment might have triggered Venmo’s automated security flags.
Undoubtedly, Venmo is one of the most reliable and productive payment applications for money transfers. You can easily link it to your bank account and the payment cards for direct transfers. But it can equally encounter such problems which you should know how to resolve.
Some users also tend to delete Venmo account and re-install in order to get rid of this glitch. Some other ways to rectify the problem are listed below.
What Are Some Reasons for Venmo Payment Getting Declined?
Apart from the above-discussed major reasons, certain other factors can be a factor in the decline of your Venmo payment. Let us talk about each of them in further detail.
Internet Connectivity
First, come, internet availability and strong connection are what should be your point of concern other than anything else. The weak internet connection can disrupt the transfer channels and not let your payment complete.
You must have a robust internet speed and place the router close. To make it easier, you can disconnect all other devices connected to a similar network. This can make things a bit easier if in case of internet connectivity is the major problem.
Blocked Bank Account
Other reasons for your payment getting declined could be a blocked bank account, credit, or debit card. Make sure you do not have an outdated card and details are all up to date. If the card details are obsolete, you can update them and restart the app to resolve the issue.
Keep in mind that you cannot make a payment internationally through Venmo or a debit card.
Unresponsive App
As mentioned earlier, the Venmo application can also encounter various issues or glitches making it unresponsive. Resolve the app issues if you are still facing the issue with payment getting declined. To do so, just reboot the device and reopen the application.
Now use the Venmo app and see if your issue got resolved or not. If it still does not, you can get in contact with customer support and let them know about your problem. If it is originating from their end, they will investigate it and let the app work again without any error.
No Account Balance
To send the money, it is essential that you have enough money in your account and not less than what you are trying to send. Venmo has certain sending limits which come with a minimum amount that you are allowed to transfer.
If by any chance, you have less balance than that, Venmo won’t process your payment and you are not likely to make a transaction. Therefore, make sure you are not out of balance to avoid the Venmo app declining your payment.
Transfer Limits
Exceeding or not fulfilling the minimum transfer limit can also lead to an error in transferring the payment. While using Venmo as the transfer app, you must keep their terms and conditions in mind concerning the transfer limits.
The person-to-person sending limit is $299.99. Moreover, if you have confirmed your identity, your weekly rolling limit is $4999.99.
Bank Maintenance
Another likely reason can be if your respective bank is under maintenance and they have shut down its system. It would be evident that Venmo has lost connection with bank. Due to this, the banks stop working preventing you from online banking and functioning of all mobile-based payment applications.
How to Fix The Issue of Venmo Declining My Payment?
Fixing a Venmo payment issue is easy, and you can try several troubleshooting steps. Just make sure that you keep every possibility in mind that the error can either be from the bank’s side, Venmo, or even your side too.
Here is how you can fix your Venmo payment decline issue rather than beating around the bush.
- Make sure that you have a strong and fast internet connection. It would be best if you avoid using the public internet connection.
- Get in contact with your bank that there is no maintenance work in the process keeping you from performing the task.
- You can also check your device and run it through an anti-virus scanning program.
- Avoid using any VPN or other location hiding tool on your mobile when you are sending the money.
- Try a different payment method for the payment, such as a different card.
- If your payment is funded by a bank account, debit, or credit card, get in contact with your bank or card issuer directly.
- You should also try changing your debit card or bank account in case the problem persists.
- Most importantly, make sure there are enough funds in your account that you can transfer.
- Look into the information that you are providing your recipient, along with the date and time on your device.
You can also try clearing your App Cache Memory by Venmo app > Press and Hold Venmo icon > App Info > Cache and Storage > Clear Cache > Wait for the process to complete > Login to Venmo account.
Once you have navigated the issue and see where the problem exists, take relevant resolution steps to avoid it in the future. if, still, the problem does not get resolved, reach out to the Venmo app support or your bank and let them know about it.
How To Get a Refund for Failed Payment
It is very unlikely that any money would be deducted from your Venmo balance in case your payment got declined. Therefore, there is no need to worry about the said factor, unless your account is not debited with a certain amount.
On the other hand, if you doubt that the amount was deducted from your account balance, and did not reach the intended recipient, you must get in touch with customer support at Venmo. Just dial the toll-free number and communicate your problem.
On the contrary, if you have accidentally sent the payment to the wrong person, then there is no way you will get the payment back. Your last resort here can be getting in touch with the person you sent your payment to. This way you can request them to send the payment back.
Before You Go!
Choosing the perfect payment applications can be quite a task and many peer-to-peer payment platforms can encounter transaction failures. Just like any other payment service, Venmo can also face transfer issues. If you are experiencing a similar problem, you should navigate the reasons. Anything keeping you from making a successful payment should be analyzed accordingly.
All the contributing factors can keep you from sending the money. Just have an open mind and see where the problem lies. If there is nothing at your end, get in contact with the customer support service at Venmo and get help from the experts there. If they clear it too, you can reach out to your bank and figure out the contributing factors.
Miriam Caldwell is a dedicated & expert freelance writer to educate people about personal finance management and budgeting. She shared her knowledge and published the articles at TheBalance.com, GOBankingRates, and BlissfullyDomestic.com. Many financial institutes pick Caldwell as the brilliant source for educational personal finance content.
